Return and Refund Policy

Return & Refund Policy

If you wish to request a return or refund, please contact our customer service team within 7 days of receiving the product. To facilitate the process, please provide the following details:

• Name & Order Number
• Reason for Return
• Photos of the product
  (including the original packaging and any damage, if applicable)

Ensure the product is unused and in its original condition, with the packaging and any accessories included. Once we receive your request, our customer service team will assist you with the return or refund process.

Returns/Refunds will not be accepted in the following cases:

• The product is used or damaged by human actions (e.g., stains).
• The product is missing original packaging, invoice, or accessories.
• There is a pattern of frequent returns or misuse.

Return Process:

1. Contact customer service with the required information and photos.
2. Provide the product and invoice for verification.
3. Once confirmed, we will proceed with your return or refund request.